Warranty Information

NETUM provides you worry-free warranty which you can trust. Feel free to contact us any time via Email support@gzxlscan.com

12-Month Worry-Free and Extended 24-Month Quality Guarantee.

If you purchases on NETUM official website, Amazon and other authorized platforms, you will be covered with 12-month Worry-Free Quality Guarantee.
If you register on our official website(Netum.net), you will enjoy an extended 24-month warranty.
We also provide free life-time technical support
Our professional after-sales team would help you to solve your issues with 24 hours.
The warranty period begins the day you place your order.
How Does Customer Claim the Warranty?

Step1. Please offer your order number from NETUM Official website or Amazon.
Step2. Report your problems in details to support@gzxlscan.com (for website) or Amazon customer team. You can add some images or videos to show your issues for our reference.
Step3. Our support team will reply within 1-2 workdays till your issues are solved.
Please kindly note that all our products are produced under strict quality inspection. It may save you time to first troubleshoot issues by going to our FAQ page or looking at Instruction Manuals before filing a warranty claim.
​We apologize in advance for any inconvenience your purchase may have caused.
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