When you load in a new direct thermal label, there are two actions that need to take place:
1)Run the automatic label identification on the printer
2) Set proper label settings on your computer.
Mac: Set your custom label size
In your print prompt menu, click on “Manage Custom Sizes” next to Paper Size.
![](https://gzxlscan.com/wp-content/uploads/2020/07/51.jpg)
Enter your paper size and margins on the next window and click OK. You can rename your new label size by double clicking on the highlighted item on the left.
![](https://gzxlscan.com/wp-content/uploads/2020/07/52.jpg)
Windows: Set Settings in your Windows Printer setting
![](https://gzxlscan.com/wp-content/uploads/2020/07/53.jpg)
![](https://gzxlscan.com/wp-content/uploads/2020/07/54.jpg)
![](https://gzxlscan.com/wp-content/uploads/2020/07/55.jpg)
![](https://gzxlscan.com/wp-content/uploads/2020/07/56.jpg)