Custom Product

We support small-batch purchasing, with flexible minimums starting from 5–10 units depending on the product. Pricing varies based on order quantity and the collaboration model. Please feel free to contact us for a quote.

Order Processing

Orders are typically processed within 1–3 business days.

Shipping Options

We offer two shipping methods: Standard Shipping and Expedited Shipping.

Small-batch orders are shipped by Expedited Shipping by default.

If an item is temporarily out of stock, production will be arranged immediately. Estimated shipping time is 1–10 days.

For full details, please review our Shipping Policy or contact us at any time.

If you’re not completely satisfied with your purchase from NETUM, you can return it for a replacement, exchange, or refund at any time within 30 days of purchase.
Read our return policy here.

1 year warranty. No matter where you purchase it, we provide 24/7 customer support.