Repair Service
Request repair support for eligible NETUM barcode scanners, thermal printers, mobile computers, document cameras and related devices.
Repair Request Process
- Confirm the product model, serial number and purchase information.
- Describe the fault and provide photos, video or error details when available.
- Complete any troubleshooting steps provided by NETUM support.
- Wait for shipping and repair instructions before sending the device.
Warranty and Out-of-Warranty Service
Review the Warranty Policy to understand applicable coverage. Availability, cost and shipping instructions can vary by product, purchase channel and service location.
Request Repair Support
Contact NETUM technical support to begin a repair assessment. If a return authorization is required, follow the Returns & RMA process.