When you load in a new direct thermal label, there are two actions that need to take place: 1)Run the automatic label identification on the printer 2) Set proper label settings on your computer. Mac: Set your custom label sizeIn your print prompt menu, click on “Manage Custom Sizes” next to Paper Size. Enter your paper size and margins on the next window and click OK. You can rename your new label size by double clicking on the highlighted item on the left. Windows: Set Settings in your Windows Printer setting
These are orders to fulfill customer orders. You may simply leave the layout as “default” and this will produce a label in 4×6 size in the proper format for NT-LP110A and other thermal printers.
Follow these simple steps to setup your Shopify to Print to NT-LP110A. Click on Settings on the left side menu. Select Shipping under Settings. Set your Shipping Label Printing to “4 x 6 label printers (DYMO or similar). Click on “Print test label” to print a sample label. Alternatively, you may update your label settings when you are purchasing postage for your order.Please refer to the following screenshot for details
A. The most common reason is that your labels are loaded in upside down. Please ensure your labels are properly loaded. The label that you peel off should be facing the ceiling when it comes out of the printer B. Ensure your labels are “Direct Thermal” labels. If you are not sure whether you are using direct thermal label paper, you can scrape or burn the surface of the label to check if it will becomes black. If there is no change, it means that it is not thermal label paper. , You need to replace the paper
A. It is might be the printer head has gotten dirty.(1) Please turn off the printer and allow it to cool down (2) Please use the provided alcohol pads to wipe the printer head clean. Any 70% Isopropyl Alcohol pad would work. These are commonly available in pharmacies and grocery stores as well as on Amazon. Image below shows the highlighted areas that could cause this fade / dead zone. (3) Allow 2-3 minutes for components to dry, then turn it back on.Finally, it is possible that something has interfered with NT-LP110A’s driver. If you exclude above reason, please uninstall...